The Harm In Skipping An Oil Change For Phoenix Drivers

February 4th, 2010 by atchinson13

People in Phoenix have been hearing a lot about higher oil change intervals these days. Maybe you’re wondering: What are the key issues?

Some new vehicle manufacturers in Phoenix are now recommending much higher oil change intervals than they have in the past. As much as 5,000 to 8,000 miles or more. This practice came under scrutiny when four of the largest new car manufacturers announced that owners like those in Phoenix were experiencing engine damage resulting from these higher oil change intervals.

The manufacturers’ standard oil drain service for particular vehicles was scheduled at around 7,500 miles. People following these recommendations were experiencing engine damage. It turns out that oil sludge was building up. This caused small oil passages to clog and engine parts to fail.

What causes oil sludge? It’s a factor of time and mileage. There are hot spots in every engine that cause oil burn off that leads to sludge. Also, water from normal condensation can build up in the oil. This water also creates sludge. Severe driving conditions lead to more rapid sludge formation.

Visit Atchinson Automotive in Phoenix, AZ 85024

Severe driving around Phoenix includes short trips under four miles or trips under ten miles in freezing conditions. The engine just doesn’t get warm enough for the water in the oil to evaporate.

Severe conditions are at the heart of the problem. Stop-and-go driving, towing, dusty conditions, heavy loads, very hot or very cold temperatures, a car top carrier – these are all conditions that would suggest that the severe service schedule should be considered.

The severe service schedule has much shorter oil change intervals. People in Phoenix just need to honestly evaluate how they drive to determine if they should change their oil closer to the severe service schedule, or to the standard schedule.

Some types of sports car will give oil change reminders. But it’s important to know how that reminder is determined. For some, the reminder simply comes when the standard mileage interval has rolled around. Others use a computer algorithm that takes into consideration the number of cold starts, trip length, engine temperature and so on. It’s programmed to approximate where on the standard/severe service spectrum you fall. Some more expensive vehicles actually have sensors that test the cleanliness and effectiveness of the oil.

For the rest of us, better safe than sorry should be the guiding principle. Talk with your Phoenix service advisor at Atchinson Automotive and work it out together. Find out what kind of oil the factory sends out in your vehicle. Sometimes it’s a premium grade that costs more than standard oil – but it may be what’s needed to meet a higher factory recommended interval.

If you’re realistically conservative, standard grades of oil will take care of you year after year. If you want to push the limits, ask for a premium grade oil to give you extra protection.

So, what happened with those manufacturers with the problems from higher oil change intervals? They ended up extending the engine warranty for parts that were affected by oil sludge. But they had a stipulation – they lowered the oil change interval and the vehicle owner had to provide proof of oil changes at the new lower interval to keep the extended warranty.

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When Are Your Tires Worn Out?

January 27th, 2010 by atchinson13

Hey Youngtown, are your tires worn out? What is the standard for our AZ streets? How can you tell on your sports car?

While there may be legal requirements for the Youngtown area, there are safety concerns that go beyond meeting minimum replacement mandates.

2/32 is the depth of the tire tread wear indicator bars that US law has required to be molded across all tires since August 1, 1968. When tires are worn so that this bar is visible, there’s just 2/32 of an inch – 1.6 millimeters – of tread left. It’s that level of wear that’s been called into question recently.

We’re referring to the Consumer Reports call to consider replacing tires when tread reaches 4/32 of an inch, or 3.2 millimeters. And the recommendation is backed by some very compelling studies.

The issue is braking on wet surfaces in and around Youngtown. Most of us think of our brakes doing most of the work, but if you don’t have enough tread on your tires, the brakes can’t do their job. When it’s wet or snowy, the tread of the tire is even more critical to stopping power.

Picture this: you’re driving over a water covered stretch of road near Youngtown, AZ. Your tires must be in contact with the road in order to stop. That means that the tire has to move the water away from the tire so that the tire is actually contacting the road and not floating on a thin film of water.

Floating on the surface of water is called hydroplaning. So if there’s not enough tread depth on a tire, it can’t move the water out of the way and you start to hydroplane.

In the study a section of a test track was flooded with a thin layer of water. If you laid a dime on the track, the water would be deep enough to surround the coin, but not enough to cover it.

A car and a full-sized pick-up were brought up to 70 miles per hour, or 112 kilometers an hour and then made a hard stop in the wet test area. Stopping distance and time were measured for three different tire depths:

  • New tire tread depth
  • 4/32 of an inch
  • 2/32 of an inch

So what happened with the 2/32 tires on the car? Get this – when the car had traveled the distance required to stop with new tires, it was still going 55 miles an hour. Stopping distance was nearly doubled to 379 feet and it took 5.9 seconds.

Wow! That means if you barely have room to stop with new tires, you would hit the car in front of you at 55 miles an hour with the worn tires.

Now, with the partially worn tires – at 4/32 of an inch – the car was still going at 45 miles an hour at the point where new tires brought the car to a halt. It took nearly 100 feet more room to stop and 1.2 seconds longer. That’s a big improvement. We can see why Consumer Reports and others are calling for a new standard.

Of course, stopping distances were greater for the heavier pick-up truck.

How do you know when your tires are at 4/32 of an inch? Easy; just insert a quarter into the tread. Put it in upside down. If the tread doesn’t cover George Washington’s hairline, it’s time to replace your tires. With a Canadian quarter, the tread should cover the numbers in the year stamp.

You may remember doing that with pennies. A penny gives you 2/32 to Abraham Lincoln’s head. The quarter is the new recommendation – 4/32.

How do people feel about replacing their tires earlier? Well, tires are a big ticket item and most people want to get the most wear out of them that they can. But do you want that much more risk just to run your tires until they are legally worn out?

For us, and we would guess for many, the answer is “no”.

Atchinson Automotive
2120 E Rose Garden Lane
Phoenix, AZ 85024
602-380-7005

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Fuel Filter Service in Phoenix AZ

January 20th, 2010 by atchinson13

There are a surprising number of small, inexpensive parts that can lead to expensive engine damage when they fail. It doesn’t seem right.

Fortunately a lot of those things can be taken care of in routine maintenance. They may not be easy to remember, because it is a long list, but your service center at Atchinson Automotive can help you know what’s scheduled to be taken care of.

Some of us in Phoenix AZ really don’t look forward to going in for an oil change and then getting a list of the other things the manufacturer recommends.

But automotive maintenance is all about prevention, and addressing small problems before they get big. Let’s take the fuel filter for example.

You may not know this but the median age for private vehicles on our Phoenix AZ roads is over nine years. When cars get older, five years or so, they’ve accumulated a lot of dirt and rust in their gas tanks. If that dirt gets into the engine it can cause thousands of dollars worth of damage. So somewhere between that dirty gas tank and the price of a great vacation – is the lowly fuel filter: a very inexpensive part that doesn’t cost too much to replace. And your car’ll just run better too.

A clogged fuel filter can’t let enough fuel through. You might notice at first that your car is running fine around town, but struggles or sputters on the Phoenix AZ freeway or when you accelerate. Enough fuel can’t get through to meet the demands of higher speed. If it gets bad enough your engine might just shut off or not start at all, which could be dangerous.

Some fuel filters have a bypass. When they get clogged, they allow dirty fuel to move around the filter element so dirt ends up in the engine. We’ve already talked about how expensive that can be.

The fuel filter is even very important for newer cars. The fuel is still dirty even if there isn’t rust in the tank. It’s just that the fuel filter will need to be changed more frequently as the vehicle gets older.

How often should you change your fuel filter? Check your owner’s manual. Your Phoenix AZ service advisor at Atchinson Automotive can tell you as well. It’s usually around thirty thousand miles or so. Ask if it’s time for a full fuel system cleaning as well. They often go hand in hand.

It’s good to know that your Phoenix AZ service center has your back. When you’re motivated to maintain your vehicle’s performance and to reduce operating costs, you’ll think of Atchinson Automotive as your ally – and maybe even your memory.

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Keeping Your Car Young in Phoenix

January 14th, 2010 by atchinson13

We live in such a disposable society here in Phoenix. It’s amazing all the stuff we throw away.

New stuff comes out so fast, we just toss the old and move on. It seems like when we were kids, our parents were real sticklers about taking care of our stuff. You know, hang up your clothes, polish your shoes, put away your toys. If something got lost or ruined by neglect, tough – we had to do without.

We couldn’t afford new cars very often, so we tried to make them last as long as we could. It’s a good thing that cars are more reliable these days.

They just don’t break down as often. And the good news for us penny pinchers is that a modern car can easily go 200,000 miles with proper care. The engineering’s there and so is the manufacturing quality. The missing ingredient is us making sure we follow the manufacturer’s recommended maintenance schedules.

Is it really that bad to get off schedule? Well, it all adds up. Every time you go a couple thousand extra miles between oil changes, you’ve created an opportunity for sludge to form and clog passages. Then some parts don’t get oiled and they start to wear out faster.

Skip a cooling system service, and the corrosion inhibitors become depleted, and the radiator starts being damaged – one step closer to a failure. The same thing is true for transmission service, power brakes, fuel system cleaning – really everything on your schedule.

It’s also even more important for older vehicles. Those engines and other systems have had more time to get dirty, so they’re a bit more stressed anyway. But it’s never too late to get back on track with your maintenance and to hold off further damage.

It’s just another example of our parents being right. (Surprising how often that happens.) And it really does start with the oil change, just like Dad said. When you get a full service oil change they top off all your fluids and check for other items that are on your maintenance schedule. That’s like your safety net – go in for oil changes on time, and let your service advisor at Atchinson Automotive help you keep track of the rest.

Of course, some things are going to wear out along the way, stuff like alternators, water pumps and such. But that stuff is cheaper than a new car payment. And taking care of problems early means they have less time to cause other problems. It’s like having high cholesterol – you don’t want to wait for a heart attack before you address it.

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Fuel System Cleaning to Improve Performance in Phoenix, AZ

January 5th, 2010 by atchinson13

All modern vehicles come with fuel injection systems, so it’s a topic we all need to know something about. All new cars and trucks sold in Phoenix, AZ over the last 30 years or so have come with fuel injection systems.

The fuel injector is a valve that delivers the gas or diesel fuel to the right place, in the right amount, at the right time; to be mixed with air and burned in the engine.

So how many fuel injectors does your car have? There’s one for each cylinder. So four, six or eight for most folks in Phoenix, AZ. Some vehicles have 10 or 12 cylinders. The engine control computer makes adjustments to the fuel injector as it monitors the engine and other sensors. Fuel injectors are a pretty sophisticated part.

Atchinson Automotive can help you with a fuel injector cleaning service. What’s the benefit? In order to work right, the fuel injectors have to deliver the fuel at a precise pressure at a very precise time. The fuel needs to be sprayed in a particular pattern as determined by the engine design.

Over time, varnish can start to build up in the fuel injectors, effecting the pressure, pattern and timing of the fuel charge. The result is that the fuel doesn’t get burned as efficiently as it could. That robs performance and wastes fuel.

What about dirty fuel – how does that affect the fuel injectors? The fuel injectors are the last stop in the fuel system. It starts at the fuel tank. Frankly, the best way to keep your fuel injectors working well is to use high quality fuel. Its real tempting to shop for bargains with fuel prices as high as they are, but major brands in the Phoenix, AZ area have better detergents and additives and deliver consistent quality.

What about a good fuel filter? The fuel filter is the next device in the fuel system. Its job is to filter out the dirt and rust that collect in the fuel tank. If it’s clogged up, the dirt will bypass the filter and head upstream to the fuel injectors.

It’s important to replace the fuel filter when your manufacturer recommends it. That’s part of a comprehensive fuel system cleaning.

There are different kinds of fuel injection systems. Port fuel injection systems, the kind most gasoline engines have, operate at 60 pounds per square inch. The injectors for the new gas direct injection engines we’re starting to see require 10 to 30 times as much pressure. And some diesel engines for passenger vehicles have injectors that operate at 30,000 pounds or more per square inch. There’s no room for dirt and gum in a precision part like that.

There are a lot of good products available in Phoenix, AZ that can clean fuel injectors. They’re best used to prevent fouling in the fuel injectors. Many can’t clean a seriously gummed up injector – that requires a professional deep cleaning. But putting the cleaner in the fuel tank after you’ve had Atchinson Automotive take a look at your fuel system will help keep it clean. Be sure to read the label for directions.

Give us a call if you think your sports car may be ready for a fuel injector cleaning.

Manager: Don Atchinson
Atchinson Automotive
2120 E Rose Garden Lane
Phoenix, AZ 85024
602-380-7005

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Recommended Service Intervals

December 29th, 2009 by atchinson13

Everyone in Phoenix knows we’re supposed to go to the dentist twice a year. We get our teeth cleaned and have a thorough dental inspection. Once a year, we get x-rays to look for problems that can’t be seen with the naked eye. When the dentist is done, he tells us what he’s found – “Everything’s fine, see you in six months.” Or “You’ve got a small cavity starting, let’s schedule an appointment to take care of it.” By the time you leave, you have a plan for addressing any necessary repairs.

This system works so much better than waiting for a painful problem before going into the dentist. Small problems are fixed before they turn into big problems. And you avoid those huge bills.

If we buy into this way of handling our dental care, why do we resist so much when facing the same system for our car care?

Following the manufacturer’s recommended intervals can be confusing. First there are recommendations for so many things: oil changes, transmission, coolant, air conditioning, power steering, brakes, fuel system, filters, belts, hoses, alignment, rotation, balancing …you get the point.

Every item has a recommended interval and it’s hard to keep it all straight – even if you’re part of the one percent of the population that reads your owners’ manual.

And if you have more than one sports car, the complexity is multiplied. You’d need a computer to keep track of everything. We’ll, that’s how Atchinson Automotive does it. We subscribe to automotive databases that have your vehicle’s recommended intervals. You may have wondered how we know what else to recommend when you bring your car in for an oil change at our Phoenix location – it’s all in the computer.

Well, it’s not all in the computer. There are other variables that can’t be accounted for in the schedule. Things like the weather conditions, altitude, and driving conditions in the Phoenix area to be taken into account. Talk about these things with your Phoenix service advisor at Atchinson Automotive and you may decide that the severe service schedule in your owner’s manual is more appropriate.

Since anything that’s not highway driving in moderate weather is considered severe, most of us in Phoenix do at least some of that and it should be taken into consideration.

Let’s take your basic oil change as an example – what issues are involved? The oil you put in your car is a blend of base oil and special additives. There are detergents to clean the inside of your engine and corrosion inhibitors. A good quality motor oil will not only lubricate your engine, it will help it stay clean inside and run cooler.

Now, these additives deplete with use and time. That’s why most maintenance recommendations include both a time and mileage element – like three months or 3,000 miles, whichever comes first.

It’s easy to think, “Gee, I’ve only driven 2,000 miles in the last three months. I can wait on that oil change.” But you need to remember that the inside of your engine is a harsh environment. The oil is contaminated with combustion by-products that start degrading its effectiveness even when it’s just sitting there.

A lot of people in Phoenix don’t realize the harm that can be done by just skipping a single oil change. There are a lot of metal parts moving around in your engine. Small bits of metal wear off and are floating around in your oil. They can be carried to more delicate areas of the engine where they cause damage. Your oil filter is designed to trap metal particles and other dirt, but if it’s clogged up because you haven’t changed it, it can’t trap any more.

Oil sludge is another problem. Sludge is oil that has turned to a gunky jelly – think Vaseline. Obviously, sludge doesn’t lubricate. It can also clog small oil passages so that all the parts don’t get properly protected by the oil. That’ll lead to premature wear.

If you’ve missed some oil changes, don’t despair. Just talk with your Atchinson Automotive service advisor. Fess up – you’ll feel better. And he can help you get back on track. Following recommended intervals is the key to keeping your car on the road and avoiding major repairs.

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Timing Belt Replacement in Phoenix

December 24th, 2009 by atchinson13

Today we want to talk about timing belts. They’re something that many Phoenix drivers don’t know much about and yet your vehicle won’t run if it’s broken – and it could cause many thousands of dollars damage if it does break. A broken timing belt is usually a tale of woe. Even though timing belt replacement is scheduled in the owner’s manual, it’s not the kind of thing that most Youngtown car owners remember because it’s not well understood.

Let’s review what a timing belt does. As you know, the engine’s power is generated in the cylinders. A piston rides up and down in the cylinder. During the first down stroke, an intake valve at the top of the cylinder opens and air and fuel is drawn into the cylinder. Then the piston returns to the top, compressing the fuel and air mix. At the top, the spark plug fires, igniting the fuel pushing the piston down in the power stroke. As the piston once again returns up in the final stroke of the cycle, an exhaust valve opens at the top of the cylinder and the exhaust is pushed out. The timing belt is what coordinates the opening and closing of the intake and exhaust valves. It’s called a timing belt because the valves have to open and close at just the right time.

Now, not all Tempe and Carefree vehicles have timing belts. Some have timing chains. Like the name implies, they use a chain rather than a belt to perform the function. It used to be that most engines used timing chains, which are extremely durable. Manufacturers started using belts rather than chains to save money in the manufacturing process. So now we’re left with a component that can break. They sort of shifted the problem to us. There are two broad categories of engine design: interference and non-interference. If the timing belt on a non-interference engine breaks, the engine simply stops running. That could be very dangerous depending on where you are at the time, but it causes no internal engine damage.

Interference engines, on the other hand, will get real messed up when the timing belt breaks, because the valves will actually fall down into the path of the pistons. Things get chewed up when that happens and it’ll cost thousands to repair the engine.

So, what are the warning signs? Unfortunately, there really aren’t any. There aren’t tell-tale sounds. In some vehicles, a technician from Atchinson Automotive may be able to see part of the belt for a visual inspection, but many have a cover that’s in the way. The reality is that if the belt slips even one notch, it might as well be broken for all the damage it’ll cause. There’s no middle ground.

So how can we avoid these problems? Simply replace the timing belt when your owner’s manual calls for it. It can be 60,000 miles; it might be 90,000 or 100,000 miles. The point is, if you have 60,000 or more miles, ask your Atchinson Automotive service advisor right away if your manufacturer requires a timing belt replacement.

Contact Atchinson Automotive to learn more about your car’s Timing Belt
You can find us at:
2120 E Rose Garden Lane
Phoenix, AZ 85024
Or call us at 602-380-7005

Sometimes you can go quite a while without a failure, but we’ve seen them happen within a couple of oil changes of being due. It’s not worth the risk.

What does it cost to replace a timing belt in Carefree or Peoria? Well, that really depends on what kind of car you have. I can tell you that it’s usually not very easy to get to the timing belt – you often have to remove some accessories to get at it. It isn’t a cheap procedure, but it’s a fraction of what it could cost to repair the damage caused by a failure.

At Atchinson Automotive we’re all about trying to prevent costly repairs, keeping you and your passengers safe and increasing your driving enjoyment. Thanks to AutoNetTV for their great auto video tips.

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Phoenix Drivers Severe Service Maintenance Schedules

December 17th, 2009 by atchinson13

Your vehicle manufacturer publishes two auto maintenance schedules. The regular schedule and the severe service schedule. It’d be wrong for us to tell you that everyone in Youngtown always needs to follow the severe service schedule – but its wishful thinking to say that the regular schedule is always good enough for your sports car.

Contact Atchinson Automotive to learn more about Severe Service Requirements for your sports car
You can find us at:
2120 E Rose Garden Lane
Phoenix, AZ 85024
Or call us at 602-380-7005

At Atchinson Automotive we’ll give you the definitions and explain the issues, and you can be the judge. Most manufactures list the following as severe conditions:

  • Most of your trips are less than four miles.
  • Most of your trips are less than 10 miles and outside temperatures are below freezing.
  • The engine is at low speed most of the time – not on the highway.
  • You operate your vehicle in dusty areas.
  • You regularly tow a trailer or carry heavy loads.
  • Driving in very hot or very cold weather.

So think about your typical week. Do you live a block from a AZ freeway on-ramp and enjoy a non-stop commute to work in Carefree or Peoria? Or are you like the rest of us where 90% of our trips are on the severe service list?

The answer may be different at different times of the year and for the different drivers in your family. Think of the two service schedules as bookends. Let’s suppose your owner’s manual says the severe service oil change recommendation is 3,000 miles and the standard recommendation is 5,000 miles. You know that you need to change the oil somewhere between 3,000 and 5,000 miles. Look at your driving patterns and Phoenix road conditions and honestly evaluate which end of the spectrum you’re closer to.

If you have a job in a neighboring town such as Tempe or Carefree and most of your commute is freeway miles, you may choose the regular service schedule for your car. On the other hand, if you live within a few miles of work and only get on the highway a handful of times every month, something closer to the severe service schedule is more appropriate.

Now why is this so important? Moisture builds up in the engine oil from normal condensation. Short trips around Youngtown or driving when it’s really cold means that the engine doesn’t heat up enough for the moisture to evaporate. The water in the oil leads to oil sludge that gums up your engine and doesn’t let the oil protect it as well. That’s why you need to change your oil more frequently – to get the sludge out before it causes problems.

Towing, heavy loads and very hot AZ summer weather means that your engine and transmission will operate at higher temperatures and with more stress. The fluids will break down more quickly. Additives that clean and prevent corrosion will be depleted sooner. Dusty conditions, which may extend also to areas with high air pollution, mean that fluids will get dirty faster and that filters will plug up and won’t work right.

All of these things can lead to premature wear and repairs down the road. They’ll also hurt your fuel economy. If you want some personalized advice, talk with your knowledgeable Atchinson Automotive service advisor. We can help you restore your vehicle to good working order and help you know the best schedule to follow. If you’re not sure, err on the side of protection.

Watch our informative AutoNetTV auto video tips at the top of this post.

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Nitrogen Fill For Tires in Phoenix AZ

December 10th, 2009 by atchinson13

So, everyone in the Phoenix AZ area knows how great helium is – you know, party balloons, squeaky voices. But a lot of people around Phoenix still haven’t heard about the benefits of nitrogen in your tires, and how it can help your tires. Here’s some great advice from AutoNetTV, brought to you by Atchinson Automotive.

Nitrogen has actually been around for a long time in the Phoenix AZ commercial sector, but it’s just starting to catch on for private vehicles in the 85024 zip code area.

Why nitrogen in your tires? Air is air, right? Actually, it turns out there is a difference.

Contact Atchinson Automotive to learn more about nitrogen in your tires
You can find us at:
2120 E Rose Garden Lane
Phoenix, AZ 85024
Or call us at 602-380-7005

The heart of the matter is maintaining proper tire inflation. When your tires are properly inflated, they last longer, handle better and more safely, and save you money at the gas pump.

The problem is that tires filled in Phoenix with regular air can lose a pound and a half of air pressure every month. This just happens as the oxygen in the tire seeps out. So if you don’t check your pressure for a month or two, well, you can be significantly low – low enough to actually affect your handling, shorten tire life and waste money at the fuel pump.

How does nitrogen help? Regular air contains about 78% nitrogen. Nitrogen is the largest molecule in air. It’s dry and non-flammable. Air also contains 21% oxygen, which is smaller and seeps out of the tire three to four times faster than nitrogen.

So, a tire filled with nitrogen at Atchinson Automotive will take about six months to lose as much pressure as regular air does in just one month. So it’s more forgiving for those who don’t check their pressure every week.

Also, when oxygen is at higher temperatures – like those inside your tire when you’ve been driving for awhile – it oxidizes the inside of your tire. Getting the oxygen out of your tire means that it’ll last longer.

Who’s using nitrogen? Well, let’s start with NASCAR and Indy. These racers like nitrogen’s ability to maintain consistent tire pressure and reduce tire temperatures under very demanding conditions. The US government requires all commercial aircraft to have nitrogen in their tires. NASA and the US Military use nitrogen. The mining industry has been filling those “humongous” tires with nitrogen for years. And semi trucks and trailers are starting to use nitrogen extensively.

You may have heard some detractors of nitrogen. But the studies and white papers from tire and vehicle manufacturers demonstrate that the technology really works.

In fact, a prominent consumer research group did a study where they filled some tires with air and some with nitrogen and stacked them outside for a year. They observed that the nitrogen filled tires did hold their pressure better, but they couldn’t see the economic benefit. But that particular test has very little to do with the real world. Most tires are actually holding up cars and they also get driven around and do a lot of work. So if nitrogen helps them last longer, saves gas and gives safer handling, it’s worth considering.

Learn more about nitrogen in your tires by watching our attached auto tips video from AutoNetTV.

Posted in Tires and Wheels | No Comments »

Getting Your Car Serviced in the Real World of Phoenix

December 4th, 2009 by atchinson13

We get a lot of questions about servicing your car at AutoNetTV. One that we get asked the most is: Do you have to take your car to the nearest Phoenix dealer for service and repair? We’ve all asked ourselves that at one time or another. Of course, any new car dealer in Phoenix would like to have your service business, but there are a lot of reasons to turn to the automotive aftermarket for routine maintenance services as well as repairs.

First, let’s get some terms straight. New car dealers and manufacturers are referred to as Original Equipment – or OE providers. Everybody else is in the automotive Aftermarket. That includes auto parts stores, quick lubes, tire and service, and repair centers.

It’s important to know how the automotive industry works. Most car manufacturers don’t actually make their own parts and none of them make all of the parts they use. Instead, there are over 5,000 manufacturers that make the parts used to build new cars as well as to repair used cars.

We get a little steamed when a new car dealer pushes the myth that you need to go to them to get “genuine parts”. The fact is that your independent service center (Atchinson Automotive) can install the exact same original equipment parts from the same parts manufacturer that supplies the dealer.

One of the advantages of the aftermarket is that they’re free to innovate and improve. The aftermarket is quick to step in and fix design problems in Original Equipment parts. They’re also able to improve on reliability and performance.

When you use your independent aftermarket service center you’ll get parts that meet or exceed manufacturers’ specifications. You‘ll also have the freedom to choose replacement parts that meet your budget, improve performance or are the same as what the factory uses.

This freedom of choice is protected by law. You’re not required to use the dealership for service or to use the manufacturer’s brand of parts or fluids in order to maintain your vehicle warranty. Your local service center knows what products are recommended for your vehicle and can help keep you safely and economically on the road.

It’s like when you go to the hairdresser. They have a wide range of products you can choose from. You can buy something that’s less expensive when your budget’s tight, or kick it up a notch if you want. That’s the freedom of choice you get in the Phoenix, AZ automotive aftermarket.

Some new car dealerships lead you to believe that only their technicians are able to properly service or repair your make of vehicle. That may be true if you drive a Ferrari, but for the rest of us, the training our local Phoenix, AZ technicians receive is transferable to our cars.

Your Phoenix, AZ service center invests heavily in training its technicians and in making sure that they have all of the high tech diagnostic and service equipment to take good care of you. Hey, we live in the information age – aftermarket service centers have access to the latest specifications, problem reports and repair solutions for your vehicle.

Like your hairdresser – she probably knows you. She knows your personality, all about your family, and maybe even a few secrets. Your Phoenix, AZ automotive technician should also know you, and your car. You can’t underestimate the value of that relationship.

Your vehicles are a big investment and you rely on them so much. You have to have someone you can trust to take care of you. Atchinson Automotive can get the right parts, has the training to fix your vehicle and has a very strong commitment to your satisfaction. And for most of us, they’re more conveniently located and can usually perform maintenance services with less wait and hassle.

Now if your car needs a repair that’s covered under its new vehicle warranty, you’ll want to visit the dealership. But for everything else, consider your local aftermarket service center. Options, freedom, convenience – and with labor rates that are nearly 20% lower than the dealership – why go anywhere else?

Posted in Warranty | No Comments »

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